Customer Care

What is the IWISHU Card and how does it work?

In collaboration with IWISHU, the Moncler Online Store is giving you the chance to personalize your gifts with a holiday video message.

Select the gift option when ordering. Inside the package, the recipient will find not only a greeting card but also the personalized IWISHU Card.

When the order ships, you'll receive an email with all the information you need to create your video and upload it to the site.

The person receiving the gift will be able to view the personalized holiday message directly in the dedicated section of the site by entering the code on the card or using NFC technology.

For help using this service, send an email to
If you do not receive your Card then please send an email to Customer Care.

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