Website Terms and Conditions of Use

1. Services

Moncler - Industries S.p.A. ("Moncler") offers you the possibility of using the following services "My Moncler" (the "Services")*:

  1. My Orders: Track the shipping of your orders, change or return items that are not for you and see the history of your orders.
  2. Wish List: Save the items you wish and watch for their availability.
  3. My Profile: Manage your registration data.
  4. Address Book: Save or change your addresses to have them always at hand and complete your purchases faster.
  5. My Cards: Save or change your card information and complete your orders faster and always safely.

2. Registration

2.1

If you want to use the Services you must be an adult user, register on store.moncler.com creating your My Moncler account, and accept these terms and conditions for using the Services ("Terms"). Registration is free of charge. To create your My Moncler account, you will need to fill out the registration form by entering the required information, and guarantee to Moncler that the information provided during the registration process is complete, accurate and truthful. We will send you an email to confirm your registration. We remind you that the credentials to access your My Moncler account must be used exclusively by you, and they cannot be transferred to third parties. Subject to legal limitations, Moncler cannot in any way be held responsible in the event of access to your My Moncler account by unauthorized third parties. You are requested to keep your credentials confidential and to immediately inform Moncler if you suspect that there has been an unauthorized access to your My Moncler account or if your password has been violated.

2.2

For the provision of some Services, it may be necessary to use electronic communication channels (such as e-mail, SMS or telephone). If you want to use these specific services, you will be asked to give your consent to be contacted by Moncler for the related communications by SMS, email or other communication channel.

2.3

We also request you to consult, if you have not already done so, our General Terms of Use which form an integral part of these Terms. For any other legal information, consult the General Terms of Sale, Return Policy and Privacy Policy of store.moncler.com.

3. Duration and withdrawal

3.1

The registration with the Services shall be effective from the moment you receive the confirmation email and for the entire period in which you use the Services.

3.2

At any time and for any reason, you can cancel your subscription to the Services by sending a request to our Customer Service and selecting "privacy". In the event you exercised the right of withdrawal, we will send you an email to confirm the cancellation of the Services.

3.3

Moncler reserves the right to cancel your registration with the Services in the event of a violation of the provisions contained in these Terms, or in the event that the data provided was not complete, truthful or accurate, without prejudice to the right to compensation for the damage suffered. Moncler also reserves the right to temporarily suspend, without any prior communication, the provision of the Services, for the time necessary and / or appropriate, to perform all the technical interventions required to improve the quality of the Services. Moncler may, at any time, interrupt the provision of the Services for security reasons.

4. Warning on the Services

Moncler shall do its best to provide an accurate services. Without prejudice to the legal limits, the Services are provided free of charge "AS IS". Moncler does not provide any guarantee, by way of example but not limited to, relating to the quality, the good functioning, the absence of interruptions or the suitability of the Services for an end or a particular result set by the user.

5. Rectification and Update

The present Terms can be amended from time to time in consideration of possible regulatory changes. The new Terms shall be effective as of their date of publication in store.moncler.com You are requested to regularly access this section in order to check the publication of the most recent and updated Privacy Policy.

*The availability of the Service may vary by country or region. Verify your My Moncler account to see which Services are available.

Shipping

Standard Shipping
Delivery in 5-9 working days
CAD 30.00
Express Shipping
Delivery in 3-4 working days
CAD 50.00
Pick Up in Boutique
Delivery in 2-4 working days
CAD Free
Delivery times begin one business day after the order is placed.
Visit Follow your Order to check the most up-to-date status of your order.

Prices include all applicable taxes or fees.
You will not need to pay any extra fees or customs duties on delivery.
Select your location

Please be advised that changing your location while shopping will remove all items from your Shopping Bag.

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